Sedia

Queue + booking system · Singapore

Your queue, sorted. And found by AI assistants.

Sedia runs walk-in queues and bookings for clinics, salons, restaurants and more. Customers wait from anywhere, and when someone asks ChatGPT or Claude where to go right now, your live wait is part of the answer.

Free for up to 300 visits a month. Paid plans from S$32/month.

A woman waiting on a shophouse five-foot way, checking her phone

No app, no account

Customers scan a QR code or tap a link.

WhatsApp first

“You're next” goes where Singapore reads it.

EN · 中文 · BM · Tamil

Customer screens in four languages.

PDPA-minded

Hosted in Singapore. NRIC off by default.

How it works

An empty waiting room, and nobody misses their turn.

One list for walk-ins and bookings. Customers see an honest wait worked out from your own history, not a guess.

  1. 1

    Customers join from anywhere

    By QR at the door, a link on your page, a kiosk, a booking, or through their AI assistant.

  2. 2

    They wait wherever they like

    A live ticket shows their place and an honest wait range. WhatsApp tells them when to come back.

  3. 3

    You call the next one

    Staff call from any device. The TV display chimes and shows the room or counter.

Tanjong Family ClinicLive

Your number

A012

Ahead of you

4

Est. wait

15–25 min

We'll WhatsApp you when you're 2 away.

Now serving

A012→ Room 2
  • B004Pharmacy
  • A011Room 1

New: the AI-assistant directory

People now ask their assistant where to go. Be the answer.

Every Sedia location has a standard business profile and a live wait. Assistants connected to Sedia can compare nearby options and join your queue for the customer, who confirms by WhatsApp.

  • Included on every plan, even Free
  • You decide: assistants book, customers confirm, or off
  • Waits are measured by Sedia, so every listing can be trusted
  • No paid rankings
AIYour AI assistant

Find me a GP near Raffles Place that's open now with the shortest wait.

Three GPs are open near you. Live waits from Sedia:

  • Raffles Place Medical · 350 m10–15 min
  • Tanjong Family Clinic · 600 m15–25 min
  • Telok Ayer GP · 800 m40+ min

Want me to join the queue at Raffles Place Medical? You'll confirm by WhatsApp.

Pricing on the page

Clear prices in Singapore dollars. No demo call needed to find out.

Per location, per month. Free plan included. Extra visits in blocks of 2,000 at S$0.03 each, added to your next invoice.

Free

S$0

Essentials

S$39

Pro

S$199

Custom

from S$499

Questions

Good to know

Do my customers need to download an app?+

No. They scan a QR code or open a link. There's no account to create.

How do AI assistants find my business?+

Every Sedia location has a standard business profile and a live wait. Assistants connected to Sedia, such as ChatGPT and Claude, can search it and join the queue for the customer. Customers do need to add Sedia to their assistant first.

Can I stop AI assistants from booking?+

Yes. Switch assistant bookings off and customers are pointed to your page instead. On paid plans you can also leave the directory entirely.

What does it cost?+

There's a free plan for up to 300 visits a month. Paid plans start at S$39 per location per month. WhatsApp and SMS are prepaid credits. All prices are on the pricing page.

Set up your queue this week.

Start on the free plan. We'll help you set up your first location and your listing for AI assistants.